18:51:24,Friday,Mar 23, 2018

Frequently Asked Question

If your question is not answered in the FAQs section, kindly address it to our Support Team. Our Support Team will process your request ASAP. We are also happy to get your feedback which we will use to improve our platform and website.

General questions

What is Joer?

Joer LTD. is a UK based investment firm providing investment opportunity through crypto coin mining.

Is this legal?

Definitely! We are a legalized and complaint with the United Kingdom rules and strict regulations. Our company registration number [11169342] can be easily checked on this website

How do we make profits?

We are an investment firm that rely on crypto coin mining which provides us with excellent revenue without any huge risk at all.

When was the company started?

Our company were established on 19th September 2017

Which payment processors do you accept?

Currently we are accepting PerfectMoney, Payeer ,BitCoin,LiteCoin and AdvCash at the moment but in the near future, we will be accept other major payment options.

Is this a long term company?

Yes, we have business model that has set to last for a decade. Roughly speaking, for the next 10-15 years.

Do you allow compounding?

At the moment, compounding is not allowed.

How safe and secure my investment here?

Our website has several levels of protection from industry leading security companies such as COMODO which proves your sensitive investment and account information. We also has DDOS protection from Black Lotus Communications.

Account Questions

How do I open an account?

You can easily open an account by going to this link and fill out all the necessary information on the account registration page.

Can I make an account for free?

Absolutely! You can create an account with us free of charge.

I forgot my account password. What can I do?

You can head over to this page and reset your password by providing your username or email and from there you will receive an email which will contain details to reset your password.

What is a Bitcoin address?

Bitcoin address is your ID (account, wallet number), starting with 1 or 3 and containing 27-34 alphanumeric Latin characters (other than 0, O, I). The address can also be represented as a QR-code, it is anonymous and does not contain information about the owner. For example, 1TopMSEYstRatqTFn5Au4m4GFg7xJaNVN2 or 398Tt1WpEZ73CNmQviecrnyiWrnqRhWNLy.

I don't have a Bitcoin wallet. How can I make one?

You can invest with any service which is the provider of Bitcoin wallets (addresses). If you do not have such a wallet, please register it at the following address or or

May I open several accounts with you?

Yes, but we strongly recommend that you register one account and use it for investment. It will allow to reduce load on the server and database, as well as prevent any possible problems.

Can I register my friends and family using my IP address?

You can register them under the same IP address.

Investment Questions

How do I invest in your company?

You need you create an account first with us if you haven't so. After that. In the "Make A Deposit" section of your account, select the necessary investment plan, enter the amount, select the payment source (send the amount from a Bitcoin wallet or invest from the account balance) and click on Spend button. After that, the system would suggest you a Bitcoin address where you need to send money. Note that you have to make this payment from your Bitcoin wallet.

How long does it take for my deposit(s) to get credited on my account?

Your deposit will be added after 3 confirmations of network. This process takes from 1 to 24 hours. If you still don't know what Bitcoin confirmations are visit this site and read information here

Can I add more funds to my existing investment plan?

Currently this is not possible because all the deposits are treated separately.

How many investment plan can I opt for?

You can have as many investment plan as you desire. There is no limit to it.

What is the minimum and maximum deposit limit?

The minimum deposit limit is $ 6 and maximum is no limited

How long does withdraw takes to process?

Normally, funds will be sent to you instantly upon your request, but bitcoin you will have to wait a few hours for transaction confirmations by the network.

When can I request a withdrawal?

You can request a withdrawal any time ( not less then 24 hours ) and any day without restrictions.

Affiliate Questions

Is there any affiliate program?

Yes, we do provide an affiliate option.

How does it work and how much can I make from it?

It's really simple. Our 1-level affiliate program pays 5% of your directly introduced investors' deposits or 10% if you are a representative.

Is it necessary to refer people?

No, it's optional. You can invest and gain profit without referring anyone.